How do we request content updates or minor adjustments?

You can send update requests directly via WhatsApp or our dedicated client support desk. Standard text, banner, and image revisions are handled promptly within your package's allocated developer support hours.

Continuous Technical Protection

Website Maintenance & Care Plans

Q: What is included in your Website Maintenance plans?

Our maintenance service includes routine core and plugin/framework updates, real-time 24/7 uptime monitoring, automated off-site cloud backups, malware and vulnerability scans, SSL certificate maintenance, broken link repairs, and dedicated developer hours for on-demand content and design tweaks.

Q: Can you maintain websites developed by another agency or freelancer?

Yes. We perform a complete initial technical and code audit to inspect security vulnerabilities, server configurations, and database hygiene before onboarding your existing site to our care schedule.

Q: How often are backups created, and where are they stored?

We execute scheduled daily or weekly automated cloud backups (both database and media files) stored securely on redundant off-site cloud storage separate from your web host, allowing instant disaster recovery in minutes.

Q: What happens if our website goes down or gets hacked?

Our automated 24/7 monitoring systems alert our on-call engineers within 60 seconds of any downtime or anomaly. We immediately investigate, restore verified backups, patch vulnerabilities, and get your business operational without delay.

Keep your website secure, blazing fast, and always up to date. We provide ongoing core updates, security patches, 24/7 uptime monitoring, regular cloud backups, and bug fixes to ensure your online business never experiences downtime.

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99.9% Uptime Monitored

Zero-Downtime Assurance

Continuous vulnerability auditing and automated daily cloud snapshots so your digital storefront never drops sales.

Real-time 60-second Downtime Pings

Secure Remote Cloud Backup Storage

Core, CMS, and Plugin Version Updates

Essential Business Protection

How Website Maintenance Directly Improves Your Business

Treating a business website as a one-time project is the fastest way to invite security breaches, broken payment checkout flows, and search ranking drops. Routine technical maintenance delivers tangible commercial value:

Guards Against Breaches

Outdated CMS versions and unpatched extensions cause over 85% of web hacks. Scheduled security patches safeguard customer data and prevent blacklisting.

Security Hardening

Protects SEO Rankings

Search engines penalize slow websites and broken 404 links. Regular database optimization and speed monitoring maintain your hard-earned Google rankings.

Rank Preservation

Prevents Lost Revenue

A broken checkout or form error directly bleeds leads. Proactive testing ensures payment gateways, cart flows, and inquiry forms work flawlessly 24 hours a day.

Revenue Protection

Swift Content Updates

Update prices, promotional banners, staff profiles, and business notices on demand without hiring an expensive in-house webmaster or internal developer.

Agile Support

Ongoing Maintenance Scope

What Our Technical Care Covers

Core & Plugin Updates

We perform controlled updates in staging environments to verify compatibility before deployment, preventing theme breakages and unexpected visual defects.

Off-Site Cloud Backups

Automated database and site media snapshots stored securely off-server on redundant cloud infrastructure, guaranteeing full disaster recovery within minutes.

60-Second Uptime Alerts

Around-the-clock monitoring engines test your site every minute. If downtime occurs, our engineers are instantly alerted to diagnose and resolve host issues.

Fast Response Team

Need Immediate Assistance?

Speak directly with our senior technology leads or start an instant chat on WhatsApp. Available Monday through Friday, 8:30 AM to 6:00 PM.

Hot Line 01

Emergency & Support Desk

070 780 11 33

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Hot Line 02

Corporate Maintenance & SLAs

070 780 11 44

Direct Call WhatsApp

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Request a Website Maintenance Plan & Audit

Tell us your current website URL, CMS platform, and technical support requirements. Our engineering leads evaluate your site and reply with a maintenance proposal within 24 hours.

100% Confidentiality

Your server credentials and website architecture are held in strict security.

Complimentary Health Audit

We inspect your current page speed, security vulnerabilities, and outdated code.

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Phone / WhatsApp *

Email Address *

Service Required *

Website URL & Current Issues / Scope *

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Website Maintenance FAQs

Common questions answered regarding our maintenance scope, backup schedules, and support responsiveness.

What is included in your Website Maintenance plans?

Our plans include routine core, framework, and plugin updates, automated off-site cloud backups, 24/7 uptime monitoring, security scans, SSL certificate upkeep, broken link repairs, database defragmentation, and dedicated developer support hours for content updates and layout edits.

Can you maintain websites developed by another agency or freelancer?

Yes. We regularly onboard websites built by third parties. We begin with a comprehensive code and security audit to inspect vulnerabilities, clean bloated database tables, and configure server backups before transitioning your site into our proactive care schedule.

How often are backups created, and where are they stored?

We execute automated daily or weekly backups depending on your plan. Crucially, all snapshots are stored in redundant, encrypted off-site cloud storage completely separate from your web host. If your primary server fails, your site can be restored within minutes.

What happens if our website goes down or gets hacked?

Our automated 24/7 monitoring detects outages within 60 seconds and alerts our technical team immediately. If a security intrusion occurs, our developers isolate the infection, deploy a verified clean cloud snapshot, patch the entry point, and restore service promptly.

How do we submit requests for content or design updates?

You can simply email our technical support desk or send updates over WhatsApp. Minor content additions, banner changes, new product uploads, and layout tweaks are executed within your plan's allocated developer support hours with quick turnarounds.